Streamline, analyse, and report your sales processes

5000+ sales teams

are managing their entire sales processes more efficiently with Gocust

Analyze your sales processes with Gocust SFA and boost efficiency.

From planning to closing all in your pocket

Log activities in seconds, plan efficient daily routes, and access critical customer insights on the go—all through an intuitive interface.

Collect field data and turn it into actionable insights

Capture field insights with tailored forms and automated workflows, analyse data, and act fast on market trends and competitive intelligence.

Comprehensive reports, tailored to your needs

Create customised reports for all aspects of your sales processes for simplified tracking.

Win customers and prospects faster

Accelerate all tasks you handle day in and day out—like adding new customers to your portfolio, planning activities, and closing opportunities—to speed up your sales cycle.

Key Benefits

You can achieve with Gocust

Sales Team Management
Customer Management
Opportunity – Sales Management
Team Communication
Customisable Reporting
Sales Team Management
Sales Team Management
Customer Management
Opportunity – Sales Management
Team Communication
Customisable Reporting

Manage your team’s business processes

Improve team communication and manage all activity tracking from one screen. Stay informed with real-time notifications about your team’s activities, ensuring quick resolutions and better productivity.

Access customer information quickly

Quickly view customer contact information along with your team’s comments and relevant data to stay well-informed.

Convert opportunities into sales

Track opportunities with customized screens based on their stages and status. Convert them into sales with efficiency.

Improve team communication

From team activities to customer management and opportunity acquisition, leverage the Live feed to track your processes from a single screen—in real-time.

Measure your performance easily

Quickly access your customised, ready-to-use reports. Perform in-depth analyses for your customers and teams with ease.

Integrate seamlessly with all applications used in your business processes

Who Uses Gocust?

Gocust makes business processes and customer relations more effective for sales managers and field representatives.

Sales Managers

Create the most efficient route and assign activities for your team, using the ‘’Plan Your Day’’ feature. Drive sales growth for the business by analysing the outcomes of all activities and performance metrics.

B2B Sales Teams

Receive real-time notifications for your teams’ activities and customer-related notes with our NLP technology, and don’t miss out on sales. Capture any data from the field with customisable, tailor-made forms designed for teams conducting market research.

D2D Sales Teams

Increase the number of contacted accounts with the ‘’Nearby Search’’ feature, which visualises accounts and opportunities on a map based on your current location. Effectively track and manage the acquisition processes for potential customers.

Why Gocust?

Boost your sales team’s performance instantly.

80%

of teams adapt quickly thanks to ease of use

+50% 

of field data is recorded instantly, improving data quality.

1 Day ≥ 

sales processes become more efficient, saving valuable time.

Expert insights and ongoing support, always within reach

Our experts will help you get started with Gocust SFA easily. They will guide you on the journey to take your sales team to the next level.

Your data is in safe hands.

Gocust does not access your data. As a data processor, it encrypts data upon entry and securely stores it, ensuring it cannot be decrypted by anyone. Backed by ISO27001 certification and enhanced with security features from Microsoft Azure, such as IP restriction, load balancing, and identity management, Gocust guarantees the highest level of security.

Frequently Asked Questions (FAQ)

What is Gocust SFA?

  • Gocust SFA is a sales force automation solution with a mobile application designed to increase the productivity of sales teams. It enables salespeople to manage all their tasks without the need for a computer, pen and paper, or tools like Excel.

What is Sales Force Automation?

  • Sales Force Automation (SFA) is a software or technology system used to automate sales processes with the aim of increasing the efficiency of the sales team. SFA is used to track, manage, and report on sales activities, and it is often integrated with Customer Relationship Management (CRM) to effectively manage customer information, sales opportunities, and other sales data.
  • As a result, sales teams can become better organized, track their sales processes, and capitalize on opportunities to enhance customer relationships. Access to the web panel and mobile application requires authorization, and user privileges are defined in the “Type” field to grant access to the web panel and mobile application.

What are the differences between CRM and sales force management?

  • CRM (Customer Relationship Management) and Sales Force Management (SFA) are two different approaches aimed at optimizing customer management and sales processes.
  • While CRM aims to enhance customer relationships, increase satisfaction, and improve the overall customer experience,
  • SFA has a more specific focus on managing sales processes, improving the performance of sales teams, and monitoring sales objectives.

What is the importance of automation in managing sales processes?

  • Automation in the management of sales processes offers advantages to companies. First and foremost, it enhances efficiency. It automates repetitive tasks and reduces manual processes, enabling sales teams to accomplish more. It also minimizes errors and facilitates access to accurate information.
  • Automation also simplifies tracking and analyzing sales processes, providing businesses with opportunities to develop better strategies. It saves time and supports sales teams in focusing more on customers.
  • It aids in strengthening customer relationships, analyzing customer data, and providing personalized communication. Lastly, it streamlines sales funnel management, making it easier to track and manage the different stages customers go through.
  • Therefore, automation provides a competitive advantage to businesses by making sales processes more efficient and customer-centric, contributing to their growth.

What should you consider when choosing sales force automation?

  • Your Company’s Needs: First, you should identify your company’s specific needs and goals. Understanding which sales processes you want to automate and what features you require will help you choose the right SFA solution.
  • Features and Functions: Pay attention to the features and functions offered by SFA platforms. In addition to core features like customer management, activity tracking, reporting, and integration options, additional features that align with your needs are also important.
  • User-Friendly Interface: Having a user-friendly interface for the SFA platform ensures that your sales team can easily adopt it.

What is the importance of artificial intelligence and machine learning in sales teams?

  • Artificial intelligence and machine learning are of great importance for sales teams. These technologies provide significant benefits in areas such as data analysis, predictions, customer segmentation, automation, personalized communication, and customer support.
  • Furthermore, they support the training and development of sales teams and provide companies with a better understanding of their customers. Therefore, artificial intelligence and machine learning have become integral parts of sales force automation today.

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