GoCust values your privacy. We respect your personal data and appreciate the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect user data through the GoCust SFA website, applications, and related services.
This Privacy Policy applies to current and former visitors to our website, as well as to our online customers. By accessing or using our website or services, you agree to the terms of this Privacy Policy.
GoCust Mobil İş Sistemleri ve Teknolojileri A.Ş. is a Turkish research and development company registered at Yıldız Technical University Davutpaşa Campus Technopark, Office A1 Block No: 106, 34220 Esenler, Istanbul, Türkiye.
This Privacy Policy has been effective since October 12, 2020 and applies to all GoCust websites, products, and services that link to or reference this policy.
Our Privacy Commitment
GoCust does not sell, rent, or trade personal data to third parties. We do not generate revenue by displaying third-party advertisements based on your personal data. This principle has been fundamental to our approach since our establishment.
This policy explains:
- What information we collect
- How we use that information
- Who may access the information
- What rights and choices you have regarding your data
Information We Collect
1. Account Registration and Sign-Up
When you sign up for a free trial, demo, or any of our services, we may collect the following information to complete your registration:
- Full name
- Company name
- Email address
- Phone number
Payment information is not required for free trial accounts.
2. Forms and User Submissions
We collect information that you voluntarily submit to us to improve service quality, including but not limited to:
- Contact forms
- Newsletter subscriptions
- Customer support requests
- Event registrations
- Downloads of guides, documents, or e-books
- Career applications
3. Testimonials
With your explicit consent, we may display your name, job title, company name, and photograph in testimonials or reference sections.
You may request removal at any time by contacting info@gocust.com.
How We Collect Information
Information You Provide Directly
We collect information directly from you when you:
- Create a demo or trial account
- Complete forms
- Contact us via email or phone
Information Collected Automatically
We use standard tracking technologies such as:
- Cookies
- Web beacons
- Google Analytics and Google Search Console
These tools help us understand how users interact with our website and services.
Automatically collected data may include:
- IP address
- Browser type
- Operating system
- Device type
- Pages visited
- Time spent on pages
- Referring and exit URLs
Information from Third Parties
If you use third-party integrations or social media features connected to our services, the relevant third-party provider may share limited information with us, such as your name or email address, in accordance with their privacy policies.
How We Use Your Information
We may use your information for the following purposes:
- Communication: To contact you regarding sales processes, demos, service updates, or promotional communications
- Customer Support: To respond to your inquiries and manage support requests
- Service Improvement: To improve, customize, and personalize our products and services
- Analytics: To analyze website usage trends and customer interests
- Security: To protect our company, users, systems, and services from fraud or misuse
- Marketing: To inform you about new features, products, promotions, or offers related to GoCust services
- Transactional Messages: To send service-related emails or SMS messages regarding your free trial, demo schedules, or account status
You may opt out of marketing communications at any time.
Data Security
GoCust implements appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Access to personal data is limited to authorized personnel who require such access for legitimate business purposes.
Your Rights
In accordance with applicable data protection laws, including the Turkish Law on the Protection of Personal Data (Law No. 6698), you have the right to:
- Request information about the processing of your personal data
- Request correction or deletion of your personal data
- Object to unlawful processing
- Withdraw consent where applicable
Requests may be submitted by contacting info@gocust.com.
Changes to This Privacy Policy
GoCust may update this Privacy Policy from time to time. Any changes will be published on this page and will become effective upon publication.